{"id":4115,"date":"2020-08-10T21:33:59","date_gmt":"2020-08-10T21:33:59","guid":{"rendered":"https:\/\/tandartsenpostbrabant.nl\/for-patients\/ik-heb-een-klacht\/"},"modified":"2021-08-25T15:11:35","modified_gmt":"2021-08-25T13:11:35","slug":"i-have-a-complaint","status":"publish","type":"page","link":"https:\/\/tandartsenpostbrabant.nl\/en\/for-patients\/i-have-a-complaint\/","title":{"rendered":"I have a complaint"},"content":{"rendered":"
<\/div>\n
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<\/span><\/span><\/div>\n\n<\/div><\/div><\/div><\/div><\/div>
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I have a complaint<\/h1>\n<\/div><\/section>
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If you are not satisfied<\/strong>
\nIn case you have comments, suggestions or complaints, you can let us know by sending an e-mail with your personal details and telephone number to our practice manager via administratie@tandartsenpostbrabant.nl<\/a>.<\/p>\n

We will contact you within seven days after receiving your e-mail. Many complaints can be resolved in a conversation. That is why we always try to find a solution with you. In the unlikely event that it is not possible to find a solution together, you can use the KNMT complaints procedure. You can find more information about this procedure in the next paragraph.<\/p>\n<\/div><\/section><\/p>\n<\/div><\/div>

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\n

KNMT Complaints Procedure<\/h2>\n<\/div><\/section>
\n

Tandartsenpost Brabant is a member of the KNMT<\/a>. The KNMT is the professional organization of dentists, orthodontists and oral surgeons in The Netherlands. The complaints procedure of this dental professional organization meets the requirements set by the \u201cLaw of Complaints for Clients in the Healthcare Sector\u201d for every healthcare provider. The KNMT can mediate or decide to handle your complaint formally and make a decision. Using the complaints procedure is free of charge.<\/p>\n

More information can be obtained from the KNMT at www.knmt.nl<\/a>. You can also contact the Dental Information Point (TIP), 0900 20 25 012 (\u20ac 0.90 cents p.m.).<\/p>\n<\/div><\/section>
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\nEmail ons<\/span><\/a>\n<\/div><\/p>\n<\/div><\/div>
<\/span><\/span><\/div>\n<\/div><\/div>\n<\/div><\/p>\n","protected":false},"excerpt":{"rendered":"

Wanneer u opmerkingen, suggesties of klachten heeft kun u deze kenbaar maken door een e-mail met uw personalia en telefoonnummer te sturen naar onze praktijkmanager via administratie@tandartsenpostbrabant.nl. Vervolgens nemen wij binnen zeven dagen contact met u op. Veel klachten kunnen worden opgelost in een gesprek. Daarom proberen wij eerst met u tot een oplossing te komen. Mocht het onverhoopt niet lukken om samen een oplossing te vinden dan kunt u gebruik maken van de KNMT-klachtenregeling. In de volgende alinea vertellen wij u hier meer over.<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":4042,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"template-patienten.php","meta":{"footnotes":""},"class_list":["post-4115","page","type-page","status-publish","hentry"],"yoast_head":"\nI have a complaint - Tandartsenpost Brabant<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/tandartsenpostbrabant.nl\/en\/for-patients\/i-have-a-complaint\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"I have a complaint - Tandartsenpost Brabant\" \/>\n<meta property=\"og:description\" content=\"Wanneer u opmerkingen, suggesties of klachten heeft kun u deze kenbaar maken door een e-mail met uw personalia en telefoonnummer te sturen naar onze praktijkmanager via administratie@tandartsenpostbrabant.nl. 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